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Can be a high stress environment Mandatory to work on holidays. See all Photos See all Photos. Job Description Founded inthe San Manuel Casino SMC has built a strong reputation as a premier gaming establishment attracting more than two-million guests a year!
Our Guest Services department strives to create and maintain a phenomenal guest experience through the consistent delivery of exceptional quality service. This position will be assisting and implementing san manuel casino supervisors and special events both on-site and off-site.
Assists in the development, planning and operations of all promotions and special events for Casino Marketing. Assists with setup and execution of all casino promotions and special events. Assists in the creation and execution of promotions off-site in coordination with our sponsorship venues and festivals. Assists in the distribution of prizes to winners of promotions or events adhering to the policies and procedures of the said promotion or event.
Ability to perform a variety of duties with extreme care, diligence and attention to detail. Ability to multi-task while maintaining sound judgment and superior decision making. Ability to communicate with all departments to coordinate and implement all promotions and special events. Communicates effectively at all times with customers, sponsors venues and vendors.
Maintains confidentiality of all privileged information. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Associates degree in related field preferred. Minimum three 3 years customer service experience required.
Must be 21 years of age. Intermediate level proficiency using Microsoft Word and Excel. Demonstrated maturity and san manuel casino supervisors ability to employ perfect discretion in sensitive situations. Must be able to clearly speak, read, and write in the English language. Ability to effectively present information and respond to questions from customers, other departments, and the public. Experience speaking problem gambling taskforce large groups of people.
Rating Trends Rating Trends. Pros Decent pay and benefits. Cons Smokey environment and pushy guests. Advice to Management None. San Manuel Casino Cons Can be a high stress environment Mandatory cashata casino in louisiana work on holidays.
Pros union, convenient and affordable food area for employees, security of employees, meeting new people. Cons 2nd hand smoke, parking for employees. Email me jobs for: Your Job Alert was created! Taking you to the job you clicked earlier Enter job title edit.
Enter your email address. Create a Job Alert. Create Alert Create Alert.Search San Manuel Casino Food Beverage Supervisor to find your next San Manuel Casino Food Beverage Supervisor job near you. San Manuel Casino is now hiring a Floor Supervisor, Table Games in Highland, CA. Glassdoor estimated salary is $ View job listing details and apply. San Manuel Casino is now hiring a Guest Services Supervisor in Highland, CA. Glassdoor estimated salary is $ View job listing details and apply now.